Stay Safe Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Updating Account Information
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Shipping & Delivery
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Once we receive your first payment for your order, we will ship your order the next business day. We ship our orders through the United States Postal Service. Shipments can take 5-7 business days to arrive.
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Privacy & Security
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We seek to maintain the highest level of service in our business, including the way we handle our customer's personal information.
For more detailed information please visit privacy and cookie policy.
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Returns & Replacements
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If you would like to return or replace your device, we ask for the device you currently have to be sent back to our office. Once returned we can begin the return or replacement process. The process can vary depending on your situation or contract, please give us a call if you are unsure about your account’s standing.
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Ordering
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If you would like to place an order you can either call our office or order online. If you would like to order over the phone, we will take your name and phone number and have our sales team give you a call.
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Payment
- Our service is based upon a monthly payment. The monthly payment is required to keep receiving service for your device.
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Updating Account Information
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If you need to update your payment method, address, phone number or any other detail about your account please give us a call. Once we have obtained your new information please allow 24 hours to have any updates be implemented.